Supporting Homeless Staff

Abdullah Forrest is the temporary service Manager.

Our staff have the following skills and qualities:

  • Staff are trained to a minimum level 3 in Health and Social Care.
  • Staff are empathetic and respectful to residents and are recruited based upon their good character.
  • Often, staff are the closest people that the residents have to family


  • Staff are available 24 hours a day.
  • Support is available as and when service users want and need it.
  • Staff support residents to eat regular healthy meals.
  • Staff support residents to use the life skills that they have in order to live as independent as possible.
  • Staff support our service users with budgeting, claiming benefits and form filling.
  • Making and attending appointments.
  • We promote access to educational and training services for all of our residents.
  • Staff are proactive and sensitive to the needs of our resdidents.
  • All staff are fully trained Support Workers and experts for caring for vulnerable adults.
  • Staff are all locals from Walsall and neighbouring boroughs.
  • Supporting Homeless have a low staff turnover meaning that residents have consistency in their support.
  • Our service is diverse and open to all applicants who meet the eligibility criteria.
  • Perseverance House is an adaptive service, tailored to the individual's needs.

What our service users think »
"Supporting everyone to reach their full potential"